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First time customer and somewhat skeptical with no prior knowledge of Circlediecast.com. In the end, I highly recommend and have no complaints. Our order was placed during Black Friday. Despite the overwhelming volume of orders, the owners were very transparent in their communications concerning their logistical challenges. These communications were personal and not your typical ‘canned’ communication which had the look, feel and tone of an email prepared by a lawyer. I would have no issues ordering in the future